Solving Communication Problems of Different Generations in Tourism Companies

Nordplus Adult Development

2020-2022

PROJECT OBJECTIVE

Project aim - to research communication differences among employees and customers belonging to 4 different generations in tourism organizations, to create a board game facilitating the solving of communication problems among employees and customers of different ages and to compose a training material package for adult educators.

Qualitative research

Board game “Communication Game for Different Generations”

Methodological Material on Solving Intergenerational Communication Problems

Training package "Train the Trainer" dedicated to adult educators

PROJECT RESULTS

NPAD-2020/10015